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Updated Websocket API specification
Hi, I am developing a link software using websocket API in C#. What I found in the API specification document is not the same in the examples. For example for login, there is some fields present in the examples that are not present in the API specification pdf and viceversa. The specification that I have found is from…
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Backend Login to Eikon Desktop Integration
Hello everyone, I'm currently working on a project and I need to implement a feature that involves logging into Eikon Desktop using my backend code. I'm using Java for the backend and calling python API to get data. I've been researching this, but I'm not sure about the exact steps or libraries I should use to achieve…
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Connect to RTO with service id and password
I have setup my service id and password with my account manager and after that I downloaded this: GitHub - Refinitiv/Real-Time-SDK Now I want to get started with the Login/connection to the API, and I was told to use my service id with the password. When opening the CSharp solution in the git package, I see that step 1 is…
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REFINITIV CODEBOOK IS not working for the past 5 days in my account. I see the same error everyti...
...me: Spawn failed: Server at didn't respond in 30 seconds; Event Log:.... Please fix it quickly I have to use the API to download data.
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Error when login to Eikon Desktop app. How to fix it?
I am getting the following error when trying logging to Eikon desktop App: REFINITIV EIKON Desktop 4.0.56 (build 4.0.56018) Error description: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Refinitiv Platform is…
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Can you please teach me how to take certain data from Eikon?
Hi, i'm student and need to use Eikon for the first time to get certain information. I need data from screener. I have to get data from only NYSE, healthcare sector, top gainers, top losers, price, both dates- 1 december 2019 and 1 december 2021. I'm confused how I can take the top15 gainers and losers and download it to…
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Login Rejected. Watchlist size is outside of range
Using service discovery we are now connecting to [apac-3-t1.streaming-pricing-api.refinitiv.com]. However, Login request fails with following details. Received Login Status: State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 50000 for 'RSSL' connection is outside of range [1,15000] supported for…
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What is the meaning of Name in Refresh message on successful login
I was not able to find relevant information in Protocol Specification. Could you please explain what is the meaning of Key::Name field in RefreshMessage with Domain Login: I used API Playground for streaming/pricing/v1 to get the following response: [ { "ID": 1, "Type": "Refresh", "Domain": "Login", "Key": { "Name":…
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EMA login time out even in the sample code.
We are trying to do something really simple, connect and contribute to EMA. To cut a long story short, after a month of trying and our network guys analyzing the lines we went back to basics and downloaded the sample application: https://developers.refinitiv.com/elektron/elektron-sdk-cc/downloads#title-3 We built on…
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We are not able to start using developer portal. It constantly redirects to first-time-login page...
... and there is no validation errors. We are not able to start using developer portal. It constantly redirects to first-time-login page and there is no validation errors.
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Login rejected using refresh token
Hi, The stream is okay when I use password to get token and login. But after a few minute (less than token expire time), when I use refresh token to login, the message I receive is "Login rejected, already pending login" and I have to again use password to login. Can you tell me what will cause "login rejected" problem?
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Is there a way to access the DSS Web GUI with a "test" login?
Is there a way to access the DSS Web GUI with a "test" login?
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Not able to login to Mac Eikon API proxy
I am not able to login to Mac version of Eikon API proxy. I am using Mac book pro osX Catalina 10.15.4. The login page shows that incorrect emailid or password. But I am able to login using this URL in browser https://developers.refinitiv.com/eikon-apis/eikon-data-api/quick-start?content=43607&type=quick_start
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I would like to return a bond price by querying TREP API with an ISIN instead of a RIC. Is there ...
I would like to return a bond price by querying TREP API with an ISIN instead of a RIC. Is there a way to do this?
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Does completion event available in Login stream?
According to the DeveloperGuide 10.1.6.3 - Event Handler Restrictions, The multi-threaded application must use completion events. The application should cancel all currently activerequests that were made with the instance of the client specified and wait for a completion event for each of thoserequests. While waiting for a…
