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How do I access the LSEG NEWS request response API from python?
For this, I am following this guide: developers.lseg.com/en/api-catalog/lseg-data-platform/lseg-data-library-for-python/quick-start/getting-started-with-python. This offers some python examples, which I am using. These examples open a session with credentials provided in lseg-data.config.json. When trying to open a…
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RestApi/v1/Authentication/RequestToken : The response language and CharSet is different
I have integrated the authentication API (https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken) using JAVA in our springboot application. The issue currently we are facing is with response with this API. The API response status is 200 but the language is not in English with the charSet as…
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Not getting response when message is sent successfully
It has been some time now working on integration of Refinitiv WebSocket's API and our core banking system, so far I am able to connect to the WebSocket without issues, I can as well send messages successfully, the challenge I am having is that, after I sent the message, I want to be able to log the response as we get…
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Running out of memory while processing large responses - DSS
Hi All, I believe I am not using best practices when processing the response. for ex., chunking, paging, or streaming. Hence my application goes out of memory (breaching 500MB). I would like to get your advice on how to avoid an oom situation by processing the data efficiently. I tried looking at the examples on pages:…
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Insufficient data response on API called
Dear support team, we notice that the data response on API called of screening is not completely for us to perform the evaluation. There is no detail some information comparing to Web portal UI. Hence, we would like to seek for your support how can we get them. * Further information * Alias * Keywords * Connection /…
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Latency optimization in DSS
We are trying to get price history for ISINs using datascope. We see that for around 3 ISINs for 3 year daily data , it takes on an average anywhere from 5-12 seconds. We are not sure if this is first of all in expected range. Secondly, are there any ways to make it faster. How can we scale faster with more ISINs. Our…
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Market Holiday Websocket API behavior on New Year
Hi, A market holiday call via Websocket API has a returning response with holiday dates for current year. When will the API switch to returning data for next year and what timezone should I refer to? E.g. I need to schedule a job that somehow gets the proper holiday dates for next year: Can I schedule it before 1st of Jan?…
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World Check One - API - Pilot Account
Last 4 months world check one API {pilot account} was working fine. Suddenly it is not returning any simple search also via API. Product: World Check One API [Pilot Account] When I hit the world check screening request api from my postman, I get the response as { "results": [] }. While as the same name gets me a different…
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php curl response is blank
I am initiating the integration to World-Check One and right off the bat I am facing an issue with getting no response when I make a GET request through php cURL. I have followed the postman collection, and used the php cURL that was generated in there. Postman gives the response while my code doesn't. I have tested the…
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How to customise News Story response text(HTML) of TRKD API?
I got a news story using storyid of a news headline. I got the full story from "TE" and I am displaying that story on my WordPress website. But there are multiple HTML tag inside response like <pre>,<origin>,\n. When I rendered the story on a web page, it is not showing properly. The link and images are also not working so…
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Response file not available in testing environment?
Hello, We are currently sending some request file to datascope select with the filename DSFF*. However we are unable to find and retrieve any response file for it after 14h00 CET request. I am able to see our request file in this adress: ftp://r9002424@hosted.datascope.reuters.com/incoming/done/ But the last hour file we…
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Example to consume Service from CRM
I am new at this. I will integrate this API for blacklists to CRM but first I need to know what is the answer that returns me when consuming the service? Do you have any example please
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Missing 'JobId' in HTTP Response for Check request status.
I'm requesting the API according to this Doccument. https://developers.refinitiv.com/thomson-reuters-tick-history-trth/thomson-reuters-tick-history-trth-rest-api/learning?content=11307&type=learning_material_item But there is no JobId that should be included in the body when the status is 200. (Check request status - HTTP…
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Delay on API response
We report an issue two times before related to late response when call Reuter Service API, it take around 24 minutes to make data extraction .You told me to check with network and security teams to ensure that no anything block the service request and they confirm that .it’s a critical point from our side and we need to…
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Call for the templates of API response. Empty json arrays
Hello, We faced with the issue. Responses to the API calls "SEQ-screen-sync-individual: Perform Synchronous Screening: Individual", "SEQ-screen-sync-organisation: Perform Synchronous Screening: Organisation", "SEQ-case-create-vessel: Save a case: Vessel" all time is empty. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _…
