Hi team, Hanna here from the Specialist team - helpdesk. A question in difference in timestamp for intraday interval between rdp, ek and lseg. There is a one hour difference. Now we know and see this difference in our Charts due to the difference in logic, as discussed in our Knowledge Article: Why are the timestamps for…
Hello. I was hoping someone would know the answer to this one. I am running the following query: response = ld.get_history(start = min_date, universe= security, end = max_date, fields= price_fields, adjustments = adjustment_factor,) It seems to work for the companies in my sample, but I get an error regarding the following…
When installing the lseg-data package on pip I get this error: Collecting numpy~=1.11 (from lseg-data) Using cached https://artifacts.jpmchase.net/artifactory/api/pypi/pypi/packages/numpy/1.26.4/numpy-1.26.4.tar.gz (15.8 MB) Installing build dependencies ... done Getting requirements to build wheel ... done Installing…
I am using the Eikon API in python. When I pull data now (11:40am) I get the data from 10am. Please find below my code: ek.get_timeseries('EUR=', fields='Close', start_date='2025-01-01 12:00:00', end_date='2025-06-11 11:00:00', interval='hour') Is there a way to ensure that I get the most recent data?
Am looking to use my eikon Python scripts with Workspace now active, and am aware the Eikon API proxy will no longer be working from July onwards. Is there a way to ensure my scripts remain compatible after July? Related question - does just opening an ld.open_session() accomplish the same thing in Workspace as…
I use Desktop API news to read livestreaming news for companies, but for research and academia purposes, I want to download the livestreaming news for companies (e.g., S&P 500 USA companies for 10 years) analysis directly as raw data into Excel when log into Excel-add in Refinitiv Workspace environment/or using Python.…
I have previously pulled Screener data in R using the API (see code snippet #1), but for some reason I am retrieving zero observations when I do the same using formulas from the Private Companies universe (code snippet #2). Can someone help me get this query working properly? Code snippet #1: screener_formula <- 'SCREEN(…
I have set my proxies and gone through the troubleshooting article: https://developers.lseg.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv?secureweb=RefinitivWorkspace I still can't figure out what is the issue here and I'm already on my second app key Here are some further logs: 2025-06-09…
We are currently migrating our users from Eikon to Workspace, and they are trying to run their Python scripts using the same scripts and api key that they used with the Eikon API (that as I understand should work fine for Workspace?). However they are getting the following error, which they don't get when the Eikon API is…
PhD student - cannot download Eikon API - client is trying to download at least 13000 data points - user is receiving error code 429: too many request - user wanted to know if user already reached her limit
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