I am getting below error now in python when i try to use for RTH REST Api: TimeoutError: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond Is it related to proxy ? how to…
I have followed below steps using curl: 1) get the authentication token which is working and generated token: OdiOSCommand "-OUT_FILE=/home/oracle/Documents/OutFile/refinitiv_file.txt" "-CAPTURE_OUT_STREAM=ON_ERROR,10,50" "-CAPTURE_ERR_STREAM=ON_ERROR,10,50" curl -H "Content-Type: application/json" -H "Prefer:…
I'm trying to do an historical reference request but I'm getting nothing returned. This is happening with every product code I'm trying. It stopped working yesterday. I'm the only one running the extraction, so it's not because there's more than one request being made at a time. My request code is below. Just for…
Client has followed the instructions on the below, however they are still unable to download the extracted data. https://developers.refinitiv.com/en/article-catalog/article/using-tick-history-in-r-language-part-3 Below screenshot shows where they get 200 status, but when downloaded the data they get garbled code; below…
Hello, I'm looking at expired single stock dividend futures on Eurex, I can find expired futures : But there is no trading data : Which is very surprising, can you check please ? Best
I am getting the following message as output from my Elektron request. However, in the screenshot below, I am below my listed quotas? What is the cash quota, and why is it limiting the requests? This is a relevant post about the same issue.…
Client Millennium Capital Management (Singapore) Pte Ltd are not able to find below files in CFS. Could you please check and advise? FRA-2015-05-04-NORMALIZEDMP-Data-1-of-1.csv.gz FRA-2015-06-08-NORMALIZEDMP-Data-1-of-1.csv.gz FRA-2015-08-06-NORMALIZEDMP-Data-1-of-1.csv.gz FRA-2015-09-10-NORMALIZEDMP-Data-1-of-1.csv.gz…
I am downloading and reviewing raw tick history for a number of futures assets... trades and quotes. At some point in 2016 (between May and October) there is a shift in data quality, where many more fields are provided for trades and quotes, with numerous qualifiers and specifics re trade times etc. What was the specific…
Hi there, customer is using RTH to make small but numerous API calls using Historical Pricing and Elektron TS report templates. Was working fine but now they seem to be curtailed. Documentation indicates there to be no limit on the number of tokens that can be products but also speaks of concurrent limitations also. They…
Hello, I am raising below issue on behalf of a client: We downloaded 'Trade - Open Interest' data using TickHistoryTimeAndSales for the SPXW and AAPL options chain. But the file downloaded has some error page in it and not the expected data. Although this has happened only twice after we migrated to the new API endpoints,…
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