I’ve been able to call the V2 of Refinitiv’s Auth with the provided Test credentials. I’ve done this using Postman and our code base and we get back a Token. When we make the call to the Discover services with the new Token I get the below error in both the Postman call and our code. I currently didn’t find anything in the…
I am using Python's websocket API to get real-time prices for financial instruments, how can I get all the prices for my contracts? Looking at the program here（https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/RDP/python/market_price_rdpgw_client_cred_auth.py）, it seems that only a single…
Hi, I’m getting real time HKEx equities from Refinitiv via websocket in python now. But due to the 3000 items per request limit some stocks are receiving the following message. Any advice as to how can I bypass this limitation? I’ve already tried splitting the items into 5 requests(about 2500 items per request) but I’m…
Hi, I'm writing a client side websocket program in python to get real time data from Refinitiv. I'm using multithreading where one thread receives the data and put them in a queue and the other thread handle the data in the queue(update our own database). It's supposed to run 24/7 all year long. But I've discovered that…
Hello, One of our clients reported the following use case : They publish prices for instruments through ATS, and sometimes they "update" the fields that they publish for some instruments (Ex : Before ATS update command, they publish ASK for RIC_A= and after the command they publish ASK and BID for RIC_A=). We asked them…
Hello, We are working on a Java application from scratch that connects to Refinitiv / LSEG Workspace Websocket API and subscribes to market data. While testing it, we noticed the following unexpected status message:…
Hello, Client is having a disconnection issue after 5h-6h of being connected. As per them, they query a refresh once every few minutes, but explicitly closing the WebSocket connection after the refresh is received. Would closing the WebSocket properly might be the resolution for the disconnection? Is a simple…
I'm using RCC via Websocket API to post Equity Indices data to Refinitiv, using python. I'm able to connect to UAT correctly and it seems that the data went through SENT: { "Ack":true, "ID":1, "Key":{ "Name":".FCIWD800USDP", "Service":"DDS_TRCE" }, "Message":{ "Fields":{ "ASK":2284.0247, "DSPLY_NAME":"Hello RCC",…
Hi ! I would like to use the Websocket API via Python to contribute data to Refinitiv. I'm on Windows and I have a Workspace licence. My account manager told me that I'm autorized to contribute to the UAT/dev environement. I'm using websocket_authentication_argp.py from the tutorial/download page regarding the Websocket…
I'm trying to set the timeout to prevent continuous running of api call. But it's not working.Here is my code. const express=require('express' const app=require('./app') const http=require('http'); const bodyParser=require('body-parser'); const cookieParser=require('cookie-parser'); const dotenv=require('dotenv'); const…
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