We are using Reuters WebSocket API and receiving different responses for different usernames (with or without VPN): Authentication request with credentials: Endpoint: https://api.refinitiv.com:443/auth/oauth2/beta1/token Username 1: Response: ERROR 429 {HTTP/1.1 429 Too Many Requests} Username 2: Response: SUCCESS 200…
We are currently using RFA API for bringing in Realtime Market Data from TREP. We are looking to move to strategic Websocket API which is supported by our platform. Looking to understand the protocols supported with Websockets..? - We are informed that tr_json2 is same as rssl.json.v2. Is that the case..? What is the diff…
We have been using V1 authentication successfully for a couple of years now - using this address: https://api.refinitiv.com:443/auth/oauth2/v1/token However, we are now being forced to "upgrade" to V2 authentication (https://api.refinitiv.com/auth/oauth2/v2/token) switching us from using the machine ids, to now just using…
Good morning, We are being migrated to Version 2 authentication for our WebSocket API. My non-functional team is looking for the OpenAPI spec for the new API so that they can register the egress pattern. I have spent some time looking around the portal but have not been able to find it. Can someone point me in the right…
Hello dear community, I'm facing an issue... I am using Refinitive platform, where I am trying to fetch data from a WebSocket. First, we generate an access token through PHP, which is working fine. Then, we save it and include it in the JSON content. When calling the WSS endpoint, I'm encountering the following errors.…
Hi Team , Can we create Refinitiv support ticket using the API call from external machine , If yes please provide the details
Hi, I'm trying to modify my company's program as the API has changed to V2. The legacy program received data through API and saved it as a file such as CSV. 1. Here is License ELEKTRON REAL TIME IN CLOUD STREAM ID: 1 EAL-TIME ID WATCHLIST 2.5K: 1 Status: Assigned Type: Base 2. I tried to follow this code as best as I…
I keep getting disconnected from the WebSocket server due to login failures, and I need a solution to automatically reconnect and retry the login when this happens to maintain a stable connection. Have anyone experienced this before?
We receive the following unexpected response: [ { "ID": 525729497, "Type": "Error", "Text": "JSON Converter Token Type error: Expected 'PRIMITIVE' for key 'ID' Received 'PRIMITIVE'", "Debug": { "File": "/local/jenkins/workspace/RTDSHotFixCore_Release/OS/OL7-64/esdk/source/rtsdk/Cpp-C/Eta/Impl/Converter/jsonToRwfSimple.C",…
Hi, I was running my python program to test the stability to get data through RTO(via internet).(it's not complete yet, still in development) And on last Saturday, the Websocket just closed without any error. So, my question is how do I write the program so that it re-connects after disconnection automatically? And isn't…
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