Hi, I'm trying to enable/disable ongoing screening with a 'SEQ-cases-bulk-ogs: Bulk Update Ongoing Screening States' but I have error: "error": "MEDIA_CHECK_UNAVAILABLE", "cause": "This operation has failed. You do not have Media-Check entitlement." Body of my request: { "caseScreeningState" : { "WATCHLIST" : "ONGOING" },…
World Check One API - Create New Case. Currently we are passing just a name for creating a case. How to pass other details as part of Create case [DOB, countryOfRegistration, countryOfResidence, nationality, passportDateOfBirth, passportNationality, .....]. Is it via SaveCaseAPI - Custom Fields & SecondaryFields ? Please…
Hi, I am getting below error when request HEAD to rms-world-check-one-api-pilot.thomsonreuters.com. I tried to test connection from powershell it also return me the same result. Please help. API URL: * https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/caseIdentifiers?caseId=XXXXX *…
Hi, We recently integrated with WC1 on our pilot account and ran a remediation app on certain records to create cases in WC1 call some other endpoints. 90% of the requests time out on our remediation app. Please note that our remediation app has a loading and waiting time of 5min before timing out: ContactId Comment…
Hi, How can I get all cases which match my search results with applied filters in API? Using UI I'm just adding filters and I can export csv file is there any method witch will return similar results? best regards, Lukasz
How can I get apikey and apisecret for World Check One API? I try to check in https://worldcheck.refinitiv.com but still can not find any.
Hello, Can you help us given the urgency of the subject, Do the ResolutionToolkit values (statusId) change from the Pilot and Prod environment ? and where i can find this values (exemple 5jb8febdr1oi1gcwqfjgwroou ) in the administration console. Values from Pilot Environnement : POSSIBLE / 5jb8febdr1oi1gcwqfjgwroou FALSE /…
Hi Refinitiv Support Team, We are trying to use the our pilot account to test the endpoint on pilot environment but it seems return 404 error on every api. The gateway-host that return 404 is https://api-worldcheck-pilot.refinitiv.com but we can make our call on below gateway-host using Pilot Account…
Hi Support team, I've encountered Http 415 Unsupported Media Type response when creating new screening case on Pilot Environment. I am using the Worldcheck One Postman collection v2.46 which is downloaded from API document didn't modify the content and header. Also I found that it seems that the http error code 415 will…
I am trying the API via a java programm. I've got this answer from the server for only 7 records in my database. They present special characters as well as other records that were accepted (using exactly the same code) The clock should be also synchronized I used the answers provided in the forum in order to input names…
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