Access right error with Python Datalibrary api

fabien.marcaillou

Hello,

I'm getting this error while using the refinitiv datalibrary for Python:

Price requests are working fine but not the search requests:

Where this access right has to be assigned?

For information, i'm connecting trough a deployed platform.

Thank you

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Accepted answers

nick.zincone

Hi @fabien.marcaillou

Ok - I can see you are attempting to use a deployed session.

A deployed session is for streaming data only. You can't request for RESTful endpoints such as Search, HistoricalPricing, ESG, etc. With a deployed session, you can only retrieve streaming market data.

Are you licensed for RDP data? Or are you licensed to retrieve data via your desktop license (Refinitiv Workspace/Eikon)? I think it appears to be the latter. With that, should be using a 'Desktop' session.

You can also refer to this guide: Quick Start | Devportal (refinitiv.com)

All comments

nick.zincone

Hi @fabien.marcaillou

Can you confirm the type of session? I think you mean "platform" session that connects into RDP. We use the term "deployed" to refer to a customers deployed streaming server only. That being said, can you provide the version of the library you are using? There was a recent release of the library that you might want to update, if not already.

fabien.marcaillou

Hi @nick.zincone ,

Thank you for the reply, here my configuration file:

I've just updated the library, i got another messages now:

here is the library version is: refinitiv-data 1.0.0 (i had a beta version before)

Regards

nick.zincone

Hi @fabien.marcaillou

Ok - I can see you are attempting to use a deployed session.

You can also refer to this guide: Quick Start | Devportal (refinitiv.com)

fabien.marcaillou

Ok I see, i have access to the desktop app but I will not use it in my project instead I would like to use the RDP access but I'm not sure to be licensed (API url is blocked on my computer, currently chekcking with my compagny to unlock it).

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