RTO EMA: "No matching service present" and "Service for this item was lost"

Frederic

May I know the meaning of "No matching service present" and "Service for this item was lost"?

And the possible condition to lead to these errors.

2023-03-15 09:53:14,663 [INFO]

StatusMsg

streamId="10005"

domain="MarketPrice Domain"

state="Open / Suspect / None / 'No matching service present.'"

name="ACQR.NB"

serviceName="ELEKTRON_DD"

StatusMsgEnd

2023-03-15 09:53:28,490 [INFO]

StatusMsg

streamId="3040"

domain="MarketPrice Domain"

state="Open / Suspect / None / 'Service for this item was lost.'"

name="DTEC.NB"

serviceName="ELEKTRON_DD"

StatusMsgEnd

raksina.samasiri

Hi @Frederic ,

I got advice from my teammate that this error indicated that

The service (ELEKTRON_DD) may be down or the server may remove this service. The user can enable tracing in the API and then contact the RDC team to investigate the trace file.

The server may send the service directory update messages that cause these errors.

Plus, The state of the items is Open/Suspect which means that the API will recover the items when the service becomes available.