CodeBook - Python3 kernel not connecting

Hello there,

For quite some time now, I cannot use the CodeBook environment as it fails to connect to the Python kernel.

Could anyone of you help me please?

Thanks

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Accepted answers

Thanks for reaching out to us.

I can start it properly.

Please kindly contact the Eikon or Refinitiv Workspace support team directly via MyRefinitiv to investigate this issue and verify what the problem is.

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screenshot of the status bar with the "Waiting..." indicator

Thanks for reaching out to us.

I can start it properly.

Please kindly contact the Eikon or Refinitiv Workspace support team directly via MyRefinitiv to investigate this issue and verify what the problem is.

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