eikon api daily limit reset time

Hi team, my client is asking about daily reset time of eikon data api download limit quota. Before it was 00:00 hkt, then they found on 28 June, it change to 15:40; on 2 July, it changed to 10:00; on 9 July, it changed to 14:40. All time stamp are HKT. So may I know what exactly is the limit reset time everyday? Thanks in advance.

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Accepted answers

Jirapongse

@Julian.Bai

I got this update from the product team.

Current behavior. Reset time - 24 hours from the first request. That is, if the first request was made at 9 a.m., the reset will be the next day at 9 a.m.

In the next version, this behavior will be changed and the reset will occur at 00:00 every day.

All comments

jason.ramchandani01

@Julian.Bai As far as I am aware the reset time of the download quotas is midnight local time. I very much doubt anything has changed. I will double check with the Dev team to check the current behaviour and revert here.

jason.ramchandani01

Out of interest what is the local timezone of the machine? Any how do they assess when the quota is refreshed?

Julian.Bai

Hi Jason, thanks for your answer. The client is in HK so UTC+8 should be the time zone. I only know they access via api but not sure what do you mean by "how do they assess when the quota is refreshed"?

Jirapongse

@Julian.Bai

The API doesn't provide a method to check the current usage or quota.

How does the client know when the quota is reset?

Julian.Bai

let me ask the client...tks for the advice. Please let me know if there's any change or incident on the reset, thanks in advance!

Julian.Bai

Hi Jira & Jason, the client judging reset time by viewing log. If I can provide log, could you help to check?

Jirapongse

@Julian.Bai

I got this update from the product team.

Current behavior. Reset time - 24 hours from the first request. That is, if the first request was made at 9 a.m., the reset will be the next day at 9 a.m.

In the next version, this behavior will be changed and the reset will occur at 00:00 every day.

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