Connection down reconnecting

bonson

Hello,

I am setting up the environment currently and running the steps in the quick start guide.

I went and ran the following command:

C:\jars\jars_reuters\setup\Elektron-SDK1.0.8.java\Eta\Applications\Examples>java
-cp ./bin;../../Libs/upa.jar;../../Libs/upaValueAdd.jar;../../Libs/upaValueAddC
ache.jar com.thomsonreuters.upa.valueadd.examples.consumer.Consumer -c elektron:
14002 ELEKTRON_AD mp:AAPL.O

I am getting the following error:

Ultra Performance API (UPA), Java Edition, LibraryVersionInfo
productVersion: etaj3.0.3.L1.all.rrg
productInternalVersion: etaj3.0.3.L1
productDate: Tue Nov 15 12:44:01 CST 2016 Thomson Reuters
Consumer initializing...
Unable to load field dictionary. Will attempt to download from provider.
Text: Can't open file: RDMFieldDictionary
Unable to load enum dictionary. Will attempt to download from provider.
Text: Can't open file: enumtype.def
Connection down reconnecting
Error text: java.nio.channels.UnresolvedAddressException
Connection down reconnecting
Error text: Reconnection failed: java.nio.channels.UnresolvedAddressException

Kindly suggest.

umer.nalla

Hi @bonson

Are you trying to connect a real data feed or trying to connect to locally running Provider example to mimic a feed?

If you are trying to connect to a real data feed you need to know the IP address or hostname of the server that is provided the data feed.

for example I can run the above example with the following parameters:

-c 10.13.234.166:14002 ELEKTRON_DD mp:VOD.L -uname umer.nalla

In the above example '10.13.234.166' is the IP address of the server which provides the ELEKTRON_DD service and the port is the default port of '14002'.

I am then requesting a 'MarketPrice' for 'VOD.L' from the ELEKTRON_DD service and also specifying my user name of 'umer.nalla'

Also, note the lack of a space between the : and port i.e. 10.13.234.166:14002

The error you report suggest it cannot make a valid connection to the server 'elektron' that you have specified. Is this a valid server name? Also, it is trying to load the dictionary files locally, but since they are not present it will then attempt to download them - once a successful connection to the server has been established.

If you are unsure of the server details / service name / username etc you should speak to your local Market Data team or your Thomson Reuters Account Manager.