error HTTP request failed: Invalid port: 'None'.

joanapaula.balladolid

error_refinitiv.png

Hello, the client gets the following error when trying to access the API: HTTP request failed: Invalid port: 'None'.

Formula is: ek.get_timeseries(['CZ3', 'EMAX3'],start_date='2022-01-01',end_date='2024-01-01') Can you pls help?

nick.zincone

Hi @joanapaula.balladolid

Looking at your log details, the application unsuccessfully retrieved the required port to communicate with your desktop application. Please ensure the clients Eikon or LSEG Workspace application is running.