Consumer crashes whenever "Force Logout From DACS" is received in Warm Standby Mode.

thilinaillangasinghe

In Warm-Standby mode, consumer crashes with following stack-trace whenever Force Logout From DACs is received. I am using ema3.6.6.L1. Is this a known issue ?

<updateMsg domainType="RSSL_DMT_MARKET_PRICE" streamId="17" containerType="RSSL_DT_FIELD_LIST" flags="0x0" updateType="0 (RDM_UPD_EVENT_TYPE_UNSPECIFIED)" dataSize="21">
    <dataBody>
        <fieldList flags="0x8 (RSSL_FLF_HAS_STANDARD_DATA)">
            <fieldEntry fieldId="22" data="0507 312F FE80"/>
            <fieldEntry fieldId="25" data="050B CC2A D780"/>
        </fieldList>
    </dataBody>
</updateMsg>

<!-- End Message (Channel IPC descriptor = 105) -->
<!-- Incoming Message (Channel IPC descriptor = 105) -->
<!-- Time: 16:05:35:344 -->
<!-- rwfMajorVer="14" rwfMinorVer="1" -->
<statusMsg domainType="RSSL_DMT_LOGIN" streamId="1" containerType="RSSL_DT_NO_DATA" flags="0x20 (RSSL_STMF_HAS_STATE)" dataState="RSSL_DATA_SUSPECT" streamState="RSSL_STREAM_CLOSED" code="RSSL_SC_NOT_ENTITLED" text="Force Logout from DACS."  dataSize="0">
    <dataBody>
    </dataBody>
</statusMsg>

<!-- End Message (Channel IPC descriptor = 105) -->
<!-- rsslCloseChannel Connection closed (Channel IPC descriptor = 105) -->
<!-- Time: 16:05:35:345 -->

#0  0x00007f825f21d8a4 in refinitiv::ema::access::ItemCallbackClient::processStatusMsg(RsslMsg*, RsslReactorChannel*, refinitiv::ema::access::Item*, RsslDataDictionary const*) ()
   from /x01/exch/current/libs/libpricefeedelektron.d.so
#1  0x00007f825f21fbd3 in refinitiv::ema::access::ItemCallbackClient::processCallback(RsslReactor*, RsslReactorChannel*, RsslMsgEvent*) () from /x01/exch/current/libs/libpricefeedelektron.d.so
#2  0x00007f825f3197fe in _reactorCallDefaultCallback.part.52 () from /x01/exch/current/libs/libpricefeedelektron.d.so
#3  0x00007f825f31ef3e in _reactorProcessMsg () from /x01/exch/current/libs/libpricefeedelektron.d.so
#4  0x00007f825f32246a in _reactorWatchlistMsgCallback () from /x01/exch/current/libs/libpricefeedelektron.d.so
#5  0x00007f825f35cf1f in wlItemRequestSendMsgEvent () from /x01/exch/current/libs/libpricefeedelektron.d.so
#6  0x00007f825f346343 in wlFanoutItemMsgEvent () from /x01/exch/current/libs/libpricefeedelektron.d.so
#7  0x00007f825f349cc6 in rsslWatchlistReadMsg () from /x01/exch/current/libs/libpricefeedelektron.d.so
#8  0x00007f825f32284e in _reactorReadWatchlistMsg () from /x01/exch/current/libs/libpricefeedelektron.d.so
#9  0x00007f825f322e0b in _processRsslRwfMessage () from /x01/exch/current/libs/libpricefeedelektron.d.so
#10 0x00007f825f3234df in _reactorDispatchFromChannel () from /x01/exch/current/libs/libpricefeedelektron.d.so
#11 0x00007f825f32ab3a in rsslReactorDispatch () from /x01/exch/current/libs/libpricefeedelektron.d.so
#12 0x00007f825f22cbdd in refinitiv::ema::access::OmmBaseImpl::rsslReactorDispatchLoop(long long, unsigned int, bool&) () from /x01/exch/current/libs/libpricefeedelektron.d.so
#13 0x00007f825f22d0ef in non-virtual thunk to refinitiv::ema::access::OmmBaseImpl::run() () from /x01/exch/current/libs/libpricefeedelektron.d.so
#14 0x00007f825f281f8a in refinitiv::ema::access::Thread::runThread(void*) () from /x01/exch/current/libs/libpricefeedelektron.d.so
#15 0x00007f82699b314a in start_thread () from /lib64/libpthread.so.0
#16 0x00007f82696e2dc3 in clone () from /lib64/libc.so.6

Jirapongse

@thilinaillangasinghe

Thank you for reaching out to us.

This question has been submitted to the API support team to investigate the problem.

The support team will contact you directly and provide you with the update on the progress.