I am unable to install refinitiv.data in python. I am currently using pip install refinitiv.data. I have attempted to install this in pycharm, spyder, and cmd/terminal.
Any help would be greatly appreciated. Please see attached images for the error
Hi @alex.nae01 ,
This issue occurs from time to time but it's out of our scope.One way to bypass it is to install blocking dependency before retrying refinitiv-data install.
pip install numpy...pip install refinitiv-data
Note that when you want to install a new version, it's recommended to use following command line:
pip install --upgrade refinitiv-data
It'll update all dependencies at the expected version too
Hi, thank you so much for your response, I have spoken with refinitiv helpdesk and they diverted me to this forum. I really dont know who I can ask for help on this. I have tried installing numpy and then refinitiv-data only to get the same error.
I found same error here => pkgutil library only supports Python 3.11 and older !Are you using Python 3.12 ?
yes, yes I am, I will roll to an older version and keep you updated. thank you for your help
Hello @alex.nae01
I suggest you try the Python Virtual environment tools like Anaconda or Miniconda Python distribution/package manager for manage your Python environments. With Conda, you can create multiple Python environments that use different Python and libraries versions.
### Example with Miniconda ###
Step 1: Create a new environment.
(base) C:/conda create --name RDLib python=3.10
Step 2: Activate the RDLib environment.
(base) C:/conda activate RDLib (RDLib) C:/pip install refinitiv.data
You can find more detail about the Python environment management from this Conda: Managing environments page.
There is a step-by-step guide about how to setup the Refinitiv Data Library - Python on PyCharm IDE using Conda available on https://developers.lseg.com/en/article-catalog/article/how-to-set-up-python-development-project-with-pycharm page.
I hope this information helps.
images for the error
