Python EIKON api : 400 error..intermittently...while only trying to load one Single DataPoint even

Hi,

while the 400 error seems to be happening for a lot of users (for my complete team now ...all the time to the point of Refinitiv being unusable), there is not real solution it appears? Can you pls advice?

df,err=ek.get_data("EUR=","BID")

2024-01-15 12:25:33,308 P[44608] [MainThread 27964] Backend error. 400 Bad Request

2024-01-15 12:25:33,308 P[44608] [MainThread 27964] HTTP request failed: EikonError-Backend error. 400 Bad Request

Bernd

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Accepted answers

jonathan.legrand

Hi @berndm,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

All comments

jonathan.legrand

Hi @berndm, to investigate our issue, may I please ask (i) if you tried collecting data with the new library, RD? (ii) for logs, that you can collect as shown here.

berndm

Hi Jonathan! Thanks for reverting. I have switched from the eikon library to your suggested RD library and that already has done the trick. No logs needed it appears at this point at least, as get_data and the likes works now (again)

jonathan.legrand

Hi @berndm,

Thanks,
AHS

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