For reference, the case has been resolved by clearing IE cache
Hi @umamahesh.pitta ,
Thank you for posting the question inthis forum. However, this forum is dedicated to an API usage question hence,the moderators on this forum do not have deep expertise in every type ofcontent available through Refinitiv products. Such expertise is availablethrough Refinitiv Helpdesk, which can be reached via MyRefinitiv. To be of help, ticket number 13240888 was raised on yourbehalf and the support team is going to contact you directly to assist withthis.
Hope this helps and please let meknow in case you have any further questions.
FYI clearing IE cache did not provide to be a valid solution