refinitiv.data returns error while session was sucessfully opened

noboru.maruyama4

I am trying to run RDP library with Eikon Desktop, and experieincing to see below error while the session was successfully opened.

import refinitiv.data as rd
from refinitiv.data.content import symbol_conversion

rd.open_session()

An error occurred while requesting URL('http://localhost:9000/api/status').
RemoteProtocolError('Server disconnected without sending a response.')
<refinitiv.data.session.Definition object at 0x15ae18a1ea0 {name='workspace'}>

response = symbol_conversion.Definition("6501.T").get_data()
response.data.df

Please advise if there is anyway not to show that error message ?

An error occurred while requesting URL('http://localhost:9000/api/status').
RemoteProtocolError('Server disconnected without sending a response.')

jonathan.legrand

Hi @noboru.maruyama4
Would you mind please going through the troubleshooting steps here?

If these do not work, I believe you may have another software on your machine using the local port 9000. This may be due to an antivirus update on your machine, these are often automatic.