Hi,
While using RDP API,
get_dtd = rd.get_data(
universe= ["ACERLNGBM"],
fields= ["TRDPRC_1", "INST_DESC", "HST_CLOSE"])
I am getting the attached error. I am using a platform session. Please help me to fix this ASAP.
Thanks,
Sree
@sreedhanya.kavunkara
To verify the problem, you need to enable logging in the library by using the following code.
config = rd.get_config()config.set_param("logs.transports.file.enabled", True)config.set_param("logs.transports.file.name", "refinitiv-data-lib.log")config.set_param("logs.level", "debug")rd.open_session()rd.get_data(universe= ["ACERLNGBM"],fields= ["TRDPRC_1", "INST_DESC", "HST_CLOSE"])
Then, the refinitiv-data-lib.log file will be created. Please share this log file.
Hi @sreedhanya.kavunkara,
Thank you for sharing the error code `Error code -1 | Cannot delete stream connection, because it is using (content_type=ContentType.STREAMING_PRICING`.It suggests that the issue comes from the loggin method, the 'Platform Session' method in this case. May I ask: How do you authenticate yourself to the LSEG service? Via a piece of code like `rd.open_sessin()` ?
Yes. I am using rd.open_session(). We wanted to use RDP API for a part of prodduction process. As I pinged you in chat, we have a few more questions. I can explain you the business case and you can help us with how to get it going..
Can you please suggest how can I resolve this issue. I prefer to use the 'Platform' session itself.
