历史行情接口请求限制

Issue Description:
Errors are reported from time to time when calling the local interface. The error details are as follows:
Get "https://api.refinitiv.com/data/historical-pricing/v1/views/intraday-summaries/CHF=?interval=PT1M&count=5": read tcp 10.245.6.127:57692->99.83.242.11:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Involving interface scope:
api.refinitiv.com/data/historical-pricing/v1/views/intraday-summaries
api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries
Try the solution:
Now try to manually join the agent to solve the problem temporarily
Appeal:
Is it possible to provide the market history interface corresponding to domestic sites (the interface is as above),because our daily development may not configure the agent
Best Answer
-
Hello @yangshengyu
I did a quick test on my end; the endpoint works fine as follows:
The error seems to be a connection issue between your application and the RDP Gateway (hosted on AWS). Does your company have any firewall or network policy that might block a connection to api.refinitiv.com domain?
Can you try the following command in your command prompt?
nslookup api.refinitiv.com
It should show the following result:
nslookup api.refinitiv.com
Server: UnKnown
Address: 192.168.1.1
Non-authoritative answer:
Name: edp-gw.edp-distribution-sdlc-prod.public.inf0.net
Addresses: 99.83.242.11
75.2.0.254
Aliases: api.refinitiv.com0
Answers
-
nslookup result
0 -
nslookup result above
0
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