Error connnecting to EMA JAVA API

sagar.s

Feb 23, 2017 1:30:50 PM com.thomsonreuters.ema.access.ChannelCallbackClient reactorChannelEventCallback
WARNING: loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location Reactor.processWorkerEvent
Error text Error initializing channel: errorId=-1 text=Error occurred during connection process.
loggerMsgEnd

umer.nalla

Hi @sagar.s

Have you checked your configuration parameters e.g. Host value, user name etc with your Market Data team?

If you are using EMAConfig.xml please include the Channel config here.

Or if you are setting the host value in your code - please check it is correct.

sagar.s

https://community.developers.refinitiv.com/discussion/comment/11818#Comment_11818

Thanks Umer. After changing the port number provided by my Data team, the connection was successful.