Missing Videos in Tutorial

Eddy-hellothere

When I go to Websocket API and select Tutorials > Video Tutorials, I don't actually see any videos.

It is just a blank area where a video box should appear.

I am using EDGE and logged into developers.lseg.com using my LSEG laptop.

I also tried using Firefox and got the same results.

I wonder if this is a result of the move from developers.refinitiv.com to developers.lseg.com

wasin.w

Hello @Eddy-hellothere

Please be informed that the issue has been resolved. You can find set of video tutorials from https://developers.lseg.com/en/api-catalog/refinitiv-real-time-opnsrc/refinitiv-websocket-api/tutorials#introduction-video page.

wasin.w

Hello @Eddy-hellothere

I am sorry for your inconvenience. We are contacting the portal support team to investigate the issue. In the meantime, you can right click on each video topic and choose "open link in new tab" option to access a direct page which the video is still available.

Alternatively, you can access each video from the following links:

• Video Tutorials Introduction
• Connect to Refinitiv Real-Time Distribution System
• Connect to Refinitiv Real-Time - Optimized
• Request Data from Server
• Batch Request for Multiple Items
• Closing Event Streams and Snapshots
• Filtering the Field List – specifying a View
• Level 2 Market Depth Data
• Contributing Data to Refinitiv Real-Time - Posting
• Closing Summary