How do we get informed of updates regarding Refinitiv BOT API?

Hi,

Previously we could download the bot API via Refinitiv developer , but now I can't find the download link anymore, the closest I could find is a GitHub repo (latest version is 1.5.0 Oct 2023):

LSEG-API-Samples/Example.MessengerChatBot.Python: The Messenger Bot API example/demo source code in Python language. (github.com)

Is this where updates to the bot API code will be made in future?

Regards,
Keng Onn

PS Thanks for all the work done in maintaining this!

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Accepted answers

wasin.w

Hello @kengonn.wong

Please be informed that the Messenger Bot API is now deprecated. Unfortunately, I do not any information about the replacement product or service. I strongly suggest you contact the following person for more detail:

Your LSEG representative
Diviacchi, Dino (Dino.Diviacchi@lseg.com) , the Messenger Bot product owner

Alternatively, you can submit a support ticket to the Messenger team directly via https://myaccount.lseg.com/en/productsupport website.

I hope this information helps.

All comments

wasin.w

Hello @kengonn.wong

Your LSEG representative
Diviacchi, Dino (Dino.Diviacchi@lseg.com) , the Messenger Bot product owner

Alternatively, you can submit a support ticket to the Messenger team directly via https://myaccount.lseg.com/en/productsupport website.

I hope this information helps.

kengonn.wong

Sorry for the delay in replying, I've contacted our account manager and Dino as well. Waiting for their replies (since 16 July)... I also submitted a support ticket to the Messenger team directly as well. Hopefully will get a reply soon.

Thanks for your answer, it was very helpful

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