Add an audit note via API

Is there a way to add a note to the audit trail via the API (like you can via the UI?)

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Hi @christopher.johnson - thank you for reaching out!

You can add a note to the case using the Updating Cases endpoints (both PUT and PATCH endpoints), as seen below:

Please let me know if you need further clarification or if you have any more questions.

Best,

Judith

Hi @christopher.johnson - thank you for reaching out!

You can add a note to the case using the Updating Cases endpoints (both PUT and PATCH endpoints), as seen below:

Please let me know if you need further clarification or if you have any more questions.

Best,

Judith