I am getting this error message: InvalidURL("Invalid port: 'None'") Port number was not identifie...

...d, cannot send any request

Here is the full error message:

Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

Error on handshake url http://127.0.0.1:None/api/handshake : InvalidURL("Invalid port: 'None'")

Port number was not identified, cannot send any request

Have reinstalled Eikon, changed the api key, cleared the cache and updated anyio as a post on another thread here suggested..

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @charles.allderman

    This is strange.

    I saw the log file on machine.

    imageThe 9060 port works properly.

    1727777969724.png

    You may need to contact the Eikon support team directly via MyAccount to verify why there is no SxS log.

Answers