(LogItemErr )-> Unsupported view type: 1. Item: NFCP_UBMS_MDX HEADLINE.

sheila

Below Alert constantly in the logs from our Workspace clients Globally

<ldnplpamds049.1.ads: Warning: Tue Dec 17 06:50:48 2024>
(LogItemErr )-> Unsupported view type: 1. Item: NFCP_UBMS_MDX HEADLINE. User: "vmccullo" at position "10.40.148.19/7262B43N" on host "7262B43N" and port number "54305" using application "56" on channel 32, using Service: IDN_SELECTFEED with ID: 23.

<wokplpamds048.1.ads: Warning: Mon Dec 23 07:05:36 2024>

(LogItemErr )-> Unsupported view type: 1. Item: NR_UBMS HEADLINE. User: "jospeppe" at position "10.254.0.67/XFNZB43G" on host "XFNZB43G" and port number "62962" using application "56" on channel 30, using Service: IDN_SELECTFEED with ID: 23.

<wokplpamds048.1.ads: Warning: Mon Dec 23 07:05:36 2024>

(LogItemErr )-> Unsupported view type: 1. Item: WEB_UBMS HEADLINE. User: "jospeppe" at position "10.254.0.67/XFNZB43G" on host "XFNZB43G" and port number "62962" using application "56" on channel 30, using Service: IDN_SELECTFEED with ID: 23.

<wokplpamds048.1.ads: Warning: Mon Dec 23 07:05:36 2024>

(LogItemErr )-> Unsupported view type: 1. Item: NFCP_UBMS_MDX HEADLINE. User: "jospeppe" at position "10.254.0.67/XFNZB43G" on host "XFNZB43G" and port number "62962" using application "56" on channel 30, using Service: IDN_SELECTFEED with ID: 23.

Your insight is much appreciated what's causing this.

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Jirapongse

@sheila

Thank you for reaching out to us.

According to the descriptions, it could mean that the NFCP_UBMS_MDX HEADLINE, NR_UBMS HEADLINE, and WEB_UBMS HEADLINE RICs don't support the view requests. Instead of getting all real-time fields, users can use view requests to specify an interest to retrieve only some fields, such as BID and ASK.

This is ADS log. Please contact the ADS support team directly to confirm this.

Moreover, you may need to verify what those RICs are.