Urgent Assistance Required for Refinitiv Eikon DFORequestTable Issue

BatuhanAyverdi
BatuhanAyverdi Newcomer
edited December 2024 in Refinitiv Data Platform

Hello,

I am trying to retrieve data using the Refinitiv Eikon DFORequestTable tool. Normally, I have no issues, but today I keep receiving the message "Waiting for response," and I am unable to retrieve any data. Could it be that my monthly quota is full or something similar?

I urgently need the data for an assignment due on January 2nd. I would greatly appreciate your assistance with this matter.

Thank you in advance.

Best regards,
Batuhan

Answers

  • Hi @BatuhanAyverdi ,

    Thank you for posting the question in this forum. However, this forum is dedicated to an API usage question hence, please raise a question regarding the technical issue or content through the Helpdesk, which can be reached via MyAccount and the support team is going to check with related team and then contact you to assist on this.

    Select "The product does not work as expected" > "Refinitiv Eikon with Datastream for Office"

    image.png

    Hope this helps and please let meknow in case you have any further questions.