RDP API Key Generator not showing app.

barata

I selected the EDP API and entered a name for my application under the App Key Generator page. It looks like the application was posted successfully but no application showed up as registered in the grid below when refreshing the page. I did try this using incognito browser as well. I have uploaded my HAR file.

amers2-apps.platform.refinitiv.com.zip

raksina.samasiri

Hi @barata ,

Could you please try creating a new app key with more specific app display name, such as, ld-lib-2025-yourname, to see if it can be created.

Meanwhile, I’m also reaching out to related team to investigate this on LSEG side, I think this could be an issue related to app display name. will keep you posted.

barata

https://community.developers.refinitiv.com/discussion/comment/124304#Comment_124304

I spoke with a rep from your side, I was able to figure it out independently, it looks like the there needs to be a minimum character limit for an app key, and there can't be any spaces in the name either.

raksina.samasiri

https://community.developers.refinitiv.com/discussion/comment/124952#Comment_124952

Hi @barata ,

Got it! Thank you for participating in the forum.