Cannot download SDK. Documentation points to broken links.

marekp · 2025-03-25T16:03:32+00:00

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Hi, trying to download SDK. I'm having a lot of problems with your website For example, the documentation here has links that throw Not Found 404

https://developers.lseg.com/en/article-catalog/article/publishing-symbol-list-using-ema-non-interactive-provider

(404) https://developers.lseg.com/en/api-catalog/refinitiv-real-time-opnsrc/rt-sdk-java

After registering and trying to download via this link, another error (attached)

https://developers.lseg.com/en/api-catalog/real-time-opnsrc/rt-sdk-java/download

Regards

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Gurpreet

Hello @marekp

I am sorry to hear about this. However, I tried just now and was able to download both the SDK and the binary pack. Maybe, you can try the download again.

Alternatively, you can get the RTSDK (Java, C++ and .NET) from the GitHub, since the API is open source.

marekp

Hi, I need binaries. Do not want to build it from source. Links do not work for me, as you can see on attached screenshots. Any other help you can offer?
Regards

Gurpreet

Did you receive an email stating that the download has been approved?

The installation section of the Readme described other means to get the Binary Pack.

marekp

I did not receive the email, could you check and approve.

https://developers.lseg.com/bin/forgetxn/softwaredownload/downloadfile?orderID=1137894

Regards

wasin.w

Hello @marekp

I am sorry that you are facing the issue. Please be informed that RTSDK Java page has been moved to https://developers.lseg.com/en/api-catalog/real-time-opnsrc/rt-sdk-java URL due to the "rebranding" reason.

I cannot replicate the issue on my browser (Microsoft Edge Version 134.0.3124.85). It can download the SDK package and Binary packs fine.

Please be informed that you can download the SDK package from https://myaccount.lseg.com/en/downloadcenter/ website too.

Product Family: "MDS - API"
Products: "LSEG Real-Time SDK"

I hope this helps.

marekp

That worked, thanks very much!

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