Hitting lseg.data daily limit after downloading far less than 5G

Ldv

Hi,

I am using lseg.data API to download futures data. I have been hitting the daily limit for 3 days that should be 5G of data. Here is the error I get:

LDError: No data to return, please check errors: ERROR: No successful response.(429, Too many requests, please try again later)

Nevertheless, there is no way I have been dowloading that much data — at most 10x8Mo corresponding at 20y of 1D prices data for all monthly contracts for 10 symbols, like CL crude oil of CC cocoa.

Can you explain me what's wrong ? Is there some who have access to the queries size ?

Ldv

Here is what I have downloaded since this morning, 1.64G, but I still have hit the 5G daily limit which again, will last all until 00:00. LDError: No data to return, please check errors: ERROR: No successful response.(429, Too many requests, please try again later)

Jirapongse

@Ldv

Thank you for reaching out to us.

Please contact the helpdesk support team via MyAccount to check the server log and identify the cause of this error.

The explanation of this error was mentioned in the Eikon Data API Usage and Limits Guideline.