ats secondary server source not working

weishengtay

ATS secondary server not working suddenly, no changes to ats.upa. Is there any logs / configuration that i should look at?

ATS logs shows booting ⇒ Secondary but adsmon shows connection down and atsmon showing "statistics currently unavailable"

Jirapongse

@weishengtay

Thank you for reaching out to us.

This forum is dedicated to software developers using LSEG APIs. For questions regarding ATS or ADS, please contact the product support team directly via MyAccount.

The support team can review the logs and configuration to identify the root cause of the problem