Dear Sir/Madam,
I am a PhD student in the REP department at University of Reading, currently working on a research project that requires historical investor ownership data for European and US-listed Real Estate Investment Trusts (REITs).
Our university provides access to LSEG data, and I have been attempting to use the LSEG Data Library for Python (via Anaconda/Jupyter Notebook) to download this information. I have successfully downloaded all the investor data for European listed REITs, however I can't download the data for US listed REITs. I can't even access the RICs for the US market so I have to import a csv file which I generated for all the RICs to proceed the downloading, while I can use python to get the RICs for the European listed REITs. Also, while I can establish a session and download some financial data, I am encountering persistent and significant issues when trying to retrieve **investor ownership data** for a list of US REITs.
The primary errors I'm encountering, even after extensive troubleshooting (including fetching data for one instrument at a time, adjusting request batch sizes, implementing significant delays between requests, and multiple retries), are network-related and include:
Asynchronous Query library internal error
ReadTimeout('timed out')
[WinError 10054] An existing connection was forcibly closed by the remote host
These errors often point to the LSEG API endpoint `http://localhost:9000/api/udf`, suggesting potential issues with the local LSEG service/proxy or the API endpoint's stability for these specific data requests. Interestingly, I can retrieve some data types for individual US RICs, which suggests my basic API access is functional, but bulk or specific ownership data retrieval is problematic. Content Set : Ownership (Shareholdings)
I have consulted your LSEG Helpdesk and runned a live session, after several shooting they suspect that this could be a developer level issue, because they have confirm that the code is running.
I have attached the code and the log file for your reference.
Many thanks in advance,
Best regards,
Yusuf Zhang