How to reset API limit request counter for the day?

Georgette7_
Georgette7_ LSEG
edited June 6 in Refinitiv Data Platform Libraries

How to reset API limit request counter for the day for LSEG Workspace API?

I see conflicting information. Which ome below is correct?
1. Reset time - 24 hours from the first request. That is, if the first request was made at 9 AM, the reset will be made the next day at 9 a.m.


2. The daily requests and volume limits reset at midnight according to your system's clock

Thank you.

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Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Georgette7_

    Thank you for reaching out to us.

    As far as I know, the reset time is supposed to happen at midnight local time. However, you need to contact the helpdesk team directly via MyAccount to confirm this.

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