Refinitiv Workspace doesn't work with this error page.

Sajo
Sajo Newcomer
edited June 12 in Eikon COM

I just downloaded it and tried to launch, but it doesn't work with this page. What am I supposed to do to solve this matter?

error.png

if there is department in Korea, please let them know my e-mail address to contact with them.

lee.cheolhoon@sajo.co.kr

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Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Sajo

    Thank you for reaching out to us.

    I found this file in the %LOCALAPPDATA%\Refinitiv\Refinitiv Workspace folder.

    You may need to uninstall it and then reinstall it from the installation file.

    If you are still unable to run it, please raise a support ticket via https://support.lseg.com/ or use the contact us page https://support.lseg.com/s/contactlsegsupport .

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