I just downloaded it and tried to launch, but it doesn't work with this page. What am I supposed to do to solve this matter?
if there is department in Korea, please let them know my e-mail address to contact with them.
lee.cheolhoon@sajo.co.kr
@Sajo
Thank you for reaching out to us.
I found this file in the %LOCALAPPDATA%\Refinitiv\Refinitiv Workspace folder.
You may need to uninstall it and then reinstall it from the installation file.
If you are still unable to run it, please raise a support ticket via https://support.lseg.com/ or use the contact us page https://support.lseg.com/s/contactlsegsupport .