We are using RMDS service to get real-time quotes for equities. For the RIC EXCr.AT no quotes are returned whatever tag used (i.e. BID/ASK/PRIMACT_1/CLOSE).
Is this a data license issue?
Thanks
Hello @vkotsakis
This is a valid instrument and has data available on the real time feeds. RTMDS will always provide a response in the status message, if the instrument is invalid or the user doesn't have permissions to access it. What response do you see.
Here is the partial Refresh message for this instrument, captured using EMA SDK -
RefreshMsg streamId="5" domain="MarketPrice Domain" solicited RefreshComplete state="Open / Ok / None / ''" itemGroup="01 9f" permissionData="03 01 01 66 6c" name="EXCr.AT" nameType="1" serviceId="257" serviceName="ELEKTRON_DD" Payload dataType="FieldList" FieldList FieldListNum="2" DictionaryId="1" FieldEntry fid="1" name="PROD_PERM" dataType="UInt" value="666" FieldEntry fid="2" name="RDNDISPLAY" dataType="UInt" value="116" FieldEntry fid="3" name="DSPLY_NAME" dataType="Rmtes" value="HELL.EXCHANGES/R" FieldEntry fid="4" name="RDN_EXCHID" dataType="Enum" value="62" FieldEntry fid="5" name="TIMACT" dataType="Time" value="13:35:00:000:000:000" FieldEntry fid="6" name="TRDPRC_1" dataType="Real" value="6.0000" FieldEntry fid="7" name="TRDPRC_2" dataType="Real" value="6.0000" FieldEntry fid="8" name="TRDPRC_3" dataType="Real" value="6.0000" FieldEntry fid="9" name="TRDPRC_4" dataType="Real" value="5.9900" FieldEntry fid="10" name="TRDPRC_5" dataType="Real" value="6.0000" FieldEntry fid="11" name="NETCHNG_1" dataType="Real" value="0.1100" FieldEntry fid="12" name="HIGH_1" dataType="Real" value="6.0400" FieldEntry fid="13" name="LOW_1" dataType="Real" value="5.9600" FieldEntry fid="14" name="PRCTCK_1" dataType="Enum" value="1" FieldEntry fid="15" name="CURRENCY" dataType="Enum" value="978" …
What SDK are you using to subscribe? You can also enable OMM message logs to see the raw response from the infrastructure.