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Real-Time SDK can receive quote updates of multiple exchanges
We use Real-Time SDK to subscribe to Real-Time Direct service like below: reqMsg.Name("HCWC.A").ServiceName("DIRECT_FEED"); The problem we face is, when we try to receive updates of RIC "HCWC.A", i.e., we want quotes of the shares being traded on "NYSE American", we receive updates from other exchanges where the company…
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API for requesting metadata for context ID
Is there an API query to get the metadata per CONTEXT ID I'm maintaining an internal document for context ID For example, the input is context ID = 8600, I expect the output as 8600 - Bolsas y Mercados Españoles (BME) Futures [Refinitiv Real-Time/Futures] (Domain = MP) Would you suggest the best practice? Thank you!
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How can I use a Python API to connect to a real-time Elektron feed from an Edge device and continuou
How can I use a Python API to connect to a real-time Elektron feed from an Edge device and continuously stream data?
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DSPLY_NAME field issue
On the "REFRESH_RESP" item event, we can see there is the field "DSPLY_NAME" representing the Currency Pair in the response. But on the subsequence "UPDATE_RESP" there was no "DSPLY_NAME" field anymore, only the rates and the dates. How do we know if this "UPDATE_RESP" is for which item? How do we identify it? I also have…
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query all futures of ES i.e. CME E-mini S&P 500 futures contracts via Elektron
Query from existing RTMDS client - Client wants to query all futures of ES i.e. CME E-mini S&P 500 futures contracts via Elektron. Client have RTMDS for Real-time data subscribtion. how can this be done using LSEG API. Is there any relevant example from the elektron lib that can be used for this.
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ChannelDictionary vs FileDictionary, which one should I use
Currently we are using Real-Time SDK's C# version. Our program uses an EmaConfig.xml file as demonstrated in some sample programs. I am aware of this section in the file: <DictionaryList> <Dictionary> <Name value="Dictionary_1"/> <!-- dictionaryType is optional: defaulted to ChannelDictionary" --> <!-- possible values:…
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Old RT Lib for connectivity
I need to create a middleware that can be connected using the old RT library. At this point it is connecting to trep, using the following config an an example. *ipcRoute: triarch_sink ap-trep1A ap-trep1B I tried simply adding my own IP of my application or localhost besides and removing trep hosts. As I understood form…
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A mix of Request timeout/channel down/Service not up
Our feedhandler uses C# Real-Time SDK, it subscribed to ~5000 names. On Dec 18, 2024 we notice that there were some issue from ~14:30 to 16:30 EST. The below are some of the samples we received: 2024-12-18 14:51:58.9900 | Refinitiv StatusMsg: Name: CASY.O, ServiceName: hEDD, State: Open / Suspect / None / 'channel down.'…
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A lot of 'channel down.' message at around 09:30 UTC+8
Hi LSEG, We are using Real-Time Direct with C# SDK. We receive a lot of these messages from Refinitiv at ~09:30 UTC+8: 2024-12-05 09:30:42.9675 | 40 | INFO | PriceDataMsgConsumer | Refinitiv StatusMsg: Name: 000001.ZK, ServiceName: hEDD, State: Open / Suspect / None / 'channel down.' 2024-12-05 09:30:42.9675 | 40 | INFO |…
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Is it possible to config ADS server to stamp a time to Real-Time direct updates
We are using C# Real-Time SDK to receive data from Rea-Time Direct solution using an ADS server installed in the same data center. Our feed handler has a callback that immediately checks the latency of all incoming updates. Our feed handler receives high-latency updates from time to time. One sample today (2024-11-25) is…
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Investigate latency issue without a metadata timestamp
This question is a follow-up to this old post: For some reason I cant just append another comment to it, so I have to open this new one… Okay, and I just dug into the data, seems this UpdateTypeNum() is not that useful. For the RIC we are currently investigating, 301372.SZ， all the updates are marked as UNSPECIFIED…
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How to extract metadata using Real-Time SDK
The raw dump files downloaded from S3 VDB has some useful metadata, such as the timestamp and type of a message (pls check the attachment if you are not sure what I am referring to). We want to extract the same from Real-Time SDK, when the updates are streamed to use in real-time. How can we achieve this?
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"message": "Malformed request payload: Syntax error at Line 1, Char 1: expected valid json array ...
...or json object " I'm making an http request to the api using the below details but I'm getting the 400 error with the above message. URI: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractWithNotes Headers: { "Accept": "application/json; odata.metadata=minimal", "Authorization": "Token xxxxx",…
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Websocket - Multiple item request vs batch request
Hi all, is better to send multiple single item requests or one (or several if needed) batch request? I guess that batch requests is better but I have found no best practices documentation. Additionally I have found no API reference with ALL requests/responses specifications and their fields description. Could you provide…
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Websocket API Transport Stream Closed
Hi Team, I have a customer trying to use Websocket API to retrieve real time data. The application is being developed in Windows operating system, and the connection should be done to a local RTDS infrastructure. According customer they have a successful telnet to RTDS machines in port 15000, but the connection from…
