My client exceeded DSWS 10million limit. He wants a breakdown of the usage. Is it possible?

shaun.soh

Client occasionally exceeds the 10million DSWS limit and wants to understand the detailed breakdown of data download size by tickers. Is this possible? Are we allowed to share this info?

username = xxxxx

Gurpreet

Hello @shaun.soh

We can only help with technical API related questions on these forums. For issues related to entitlements, account details, data limits or server logs, please reach out to the product team or raise a ticket with LSEG MyAccount.

jason.ramchandani01

https://community.developers.refinitiv.com/discussion/132644/my-client-exceeded-dsws-10million-limit-he-wants-a-breakdown-of-the-usage-is-it-possible

Please do not post customer credentials in a public forum. I have removed them for safety.