When should I expect Shares Outstanding to be populating on a new IPO

Hello,
I'm in the support organization with AlphaDesk — we use the C# libraries for RDP to retrieve pricing and other fields for securities.
Recently we saw that for RIC GOu.TO, which IPO'd on July 24th, calls to TR.CompanySharesOutstanding would not return a value. Shares Outstanding began being populated on Aug 5th — Workspace's Content team has told me that the Shares Outstanding were made available on July 25th, is there a delay in the Refinitiv Data Platform libraries?
Thank you!
Answers
-
Thank you for reaching out to us.
The library cannot delay data retrieval—it simply fetches data from the backend service. This backend service should be the same one used by LSEG Workspace Excel when accessing data via the @RDP .Data Excel function.
To identify the issue, use the @RDP .Data function in Excel to retrieve the data, then compare it with the data returned by your code.
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