Got Session quota is reached error message.

Akechi Sato
Akechi Sato Explorer
edited September 8 in CFS Bulk File/TM3

Hi,

I always got "Session quota is reached." error message when I am trying to login to RDP with my credential.

The issue gone when I am using takeExclusiveSignOnControl=true parameter.

Is it an expected behavior? How can I resolve this issue?

Answers

  • Hello @Akechi Sato

    Thank you very much for reaching out.

    This is expected behavior for token generation as account can have only maximum 1 active session as default. When you request token while there's active session, that active session will be revoked to create new session.

    See more details and guidelines here: Limitations and Guidelines for the RDP Authentication Service article.

    The best practice is to request for one token, then refresh that token to renew the token life time. Also, note that one token can be shared to use with several services so client can generate one token then use it for those pods at the same time.