CASE 15195576/ WORKSPACE KIOSK Application id LD-PYTHON-LIB is invalid

UDAY_1

HI, I get the following error when I try to pull data from lseg using pyhton "LDError: Error code 403 | {"ErrorCode":1401,"ErrorMessage":"Application id LD-PYTHON-LIB is invalid"}. Contact LSEG to check your permissions." My code is as follows "news = ld.news.get_headlines(query='P:[Bundesrepublik DeutschlandFinanzagentur Gesellschaft Mit Beschrankter Haftung] AND Language:LEN', start='2025-08-06T00:00:00', end='2025-12-06T23:59:59', count=1000) "but I get the same error no matter which data I try to load

 I reached out to Tech team they replied: pls check with your Specialist to test client code on your side 

Jirapongse

@UDAY_1

Thank you for reaching out to us.

Please enable the debug log in the library by using the following code before opening a session to verify what the problem is.

config = ld.get_config()

config.set_param("logs.transports.file.enabled", True)

config.set_param("logs.transports.file.name", "lseg-data-lib.log")

config.set_param("logs.level", "debug")


ld.open_session()

With this code, the lseg-data-lib.log file will be created. Please share this log file when the problem occurred.