API Key

pat_brady5

I'd like to put a more generic username for the App Key Generator, one that will allow me to build a pipeline and remove the dependency on a single user. That is how we configure all our pipelines.

Also, when trying to connect to this URL: https://api.refinitiv.com/auth/oauth2/v1/token, I am getting a ConnectTimeout('timed out') error.

Can someone assist here?

Gurpreet

@pat_brady5

Please reach out to the account team for the user creation and account related queries.

Regarding the connection timeout - is the app ever able to connect. Is there a proxy server or firewall in the network that is blocking this route?