How to fix Custom Field json Data is empty List

agupta2

I am doing callout from post but json i got with custom filed empty list . Please help to Fix and get the custom Field Id

anisetti.saikiranreddy01

Hi @agupta2 ,

Thanks for reaching out to us!

If the customfield array in the response from the Case Template endpoint is empty, it means that no Custom Fields have been configured under your WC1 account or group.

If your use case involves including Custom Fields in the screening process, please note that Custom Fields can be created by either the Client Administrator or Group Administrator. These fields are intended to capture additional reference information relevant to the entity being screened. Depending on the configuration, they can be marked as required or optional.

Note: It’s important to understand that Custom Fields do not impact the outcome of the screening results. Instead, they serve as reference data or to capture any additional information during your screening process and can be used for filtering within the Case Manager.

To learn more about configuring Custom Fields, please navigate to page: 32 in the following link

611012.pdf

Once the Custom Fields are configured, you can use the API call [SEQ-pre-group-case-template]: Get the case template for a given 'groupId'
to retrieve the Case Template, which will include the Custom Field details along with their respective IDs, as shown in the example below.

Thanks

Sai