RIC returned using datascopr ftp is missing using REST API

amarocco

Hi,

We are currently trying to migrate from datascope ftp mode to dataascope Rest api and we encoutered some issues.

The REST API does not return any Data for some RIC

ie (RON4Y=COBA)

Is there some reason for that ?

amarocco

We finally raise a Case and get as answer to change the request from:

"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": false
to:
"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": true

zoya faberov

I see the same.

Historical Search returns

{
    "@odata.context": "https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#Collection(ThomsonReuters.Dss.Api.Search.HistoricalSearchResult)",
    "value": [
        {
            "Identifier": "RON4Y=COBA",
            "IdentifierType": "Ric",
            "Source": "",
            "Key": "VjF8MHgzMDAwMDAwMDAwMDAwMDAwfDB4MzAwMDAwMDAwMDAwMDAwMHx8fHx8fHxST040WT1DT0JBfA",
            "Description": "Historical Instrument",
            "InstrumentType": "Unknown",
            "Status": "Valid",
            "DomainCode": "6",
            "FirstDate": "2011-06-09T00:00:00.000Z",
            "LastDate": "2017-11-09T00:00:00.000Z",
            "History": []
        }
    ]
}  

But extractions of data come back as "not found".

Looks like you'd like us to investigate a content gap, not an API question.

Kindly contact TRTH V2 content team via Raise A Case,

selecting product Tick History V2. Ok?

amarocco

https://community.developers.refinitiv.com/discussion/comment/20861#Comment_20861

In our case the issue was with IntradayRequest we spent 3 days with a THTH case for nothing.