EMA - channel DOWN

TD_BNP
TD_BNP Newcomer
in EMA

Hello,

I am facing an issue while making snapshot with EMA. I am connected to ads that gives me the RT values I need for.
The issue is linked to the number of products I send to the ads: around 75,000. When around 30,000, my application doesn't send anything anymore to the ads and the requests are stacked on my side. When I investigate in the EMA source code, I find that when reaching around 30,000 requests, my ReactorChannel becomes in state DOWN and then all new requests are stacked in the unsent queue.
Do you have an idea why this is happening?
Is there any limit somewhere regarding the number of requests to send through a channel?

Thanks in advance.

Tagged:

Best Answer

Answers

  • pimchaya.wongrukun01
    pimchaya.wongrukun01 LSEG

    Hello @TD_BNP

    Have you tried the latest EMA version shipped with Elektron SDK - Java - 1.1.1 package yet?

    If the problem still occurs with the latest version, you
    should contact EMA development team who can help you to fix EMA or provide the
    workaround for this problem. Please contact EMA development team directly via https://github.com/thomsonreuters/Elektron-SDK/issues
    then click "New issue" button to raise your problem to EMA development
    team.

  • TD_BNP
    TD_BNP Newcomer

    Hello @Pimchaya.Wongrukun,

    I am actually using the SDK 1.1.1. So I will raise a ticket diretly via github.

    Thanks.

  • pimchaya.wongrukun01
    pimchaya.wongrukun01 LSEG

    Hello @TD_BNP

    Sorry. I have deleted
    your replies accidentally. Anyway, I have added the answer from the
    Github which I think it solves your problem. If not, please add the
    solution that you have made to fix the problem. This will guide other
    members who face the same problem.

    Thanks.

Categories