Former names or Maiden names of a case

MD

Hi,

We automatically create cases in the WC1 portal via the api and mark them for overnight scanning.

A question that has now come forward from the business is let's say we have a case existing in WC1 (e.g. caseId = 123, Name = 'Jane Doe') and now the name of that person changes. So our 'Jane Doe' marries and now she is named 'Jane Smith'. Do we update our CaseId = 123 with the new name ('Jane Smith') and then that case will be scanned for matching both 'Jane Doe' and 'Jane Smith' OR should we create an entirely new case containing the new name for it to work?

So what we are after is what is the correct way to make sure that maiden names and former names of our clients/entities are also being scanned? Update the existing cases with the new names OR create a new case for every name-change we do?

Thank you

Prabhjyot

@MD,

If there are any changes which are linked between the old and the new entity name in the World-check database, then you will be able to view it under the updated case, else not. However, the old profile of the entities in the case will still be retained.

Kindly note : When you update the case profile, the old name will not be screened.

Prabhjyot

@MD,

You can update the name of the individual using the same case ID. You can use API call "SEQ-7: Update a case" to update the information of the client/entities and it should retain the previously scanned results of the entity too.

MD

Will it still keep scanning both names though? So will it keep matching both names on any new finds, or will it stop scanning the initial name for any new matches (keeping the previous scanned results) and only continue matching any new results on the new name?