The Eikon get_symbology method currently only returns the best matching symbol of a given type for a given symbol if it exists, and there is currently no way for the method to return all possible matches if none can be considered the best.
As a workaround, https://community.developers.refinitiv.com/questions/19371/converting-a-list-of-tickers-to-rics.html suggests calling ek.json_requests.send_json_request('SymbologySearch',{'symbols': symbols, 'from': 'ticker', 'to': ['RIC'], 'bestMatchOnly': False}) to send the underlying JSON request for all possible matches. However this requires parsing the raw JSON response in order to retrieve the matching value(s) for the provided symbol.
Will the get_symbology function be updated in a future version of the API to allow all possible matches to be returned?