Error when accessing Eikon data via API using R

Fernando E.

Hi,

I'm trying to access Eikon data via R using the API. I have installed "eikonapir" package and set my Eikon ID (+ have Eikon running on the back), but when trying to access data via "get_data" I get the following error message:

Error in curl::curl_fetch_memory(url, handle = handle) :

Failed to connect to localhost port 9000: Connection refused

Does anyone know what could be the source of the problem?

Thanks!

Alex Putkov.1

@Fernando E.
It is possible that you're subscribing to the service, which does not include access to Eikon Data APIs. Unfortunately you chose to use a personal email address to register on this portal, which means we cannot identify you and check your account.

You can follow the steps described in this article to troubleshoot the issue you experienced. The article is written for the Eikon Data APIs for Python library, but the troubleshooting steps are mostly about Eikon and not the Eikon Data APIs library, which means you can follow the same steps with Eikon Data APIs library for R.

jason.ramchandani01

Hi @Fernando E. - please check this post. What Eikon variant are you using? I hope this can help.

Fernando E.

Thanks @jason.ramchadani. I've tried re-installing eikonapir package and turning off computer, but issue persist. What do you mean by Eikon variant? I typically acces Eikon R&D from Excel and/or Windows directly.

Thanks again

Fernando E.

https://community.developers.refinitiv.com/discussion/comment/61012#Comment_61012

jason.ramchandani