congestion error
we had a number congestion error happened to one application using SSL 8101. The subscription happened at midnight 12am for 1 hr but occurred few times stopped in middle due to congestion error. logged support ticket Case : 09304315 but were told not caused by TREP infra, rather than API error. Can advise pls
<hk5p6.1.ads: Notice: Wed Oct 28 00:55:55 2020> Suspended requests due to transport congestion. <END> <hk5p6.1.ads.rrcpTransport.0.sinkSide.rrcp.transmissionBus: Warning: Wed Oct 28 00:55:55 2020> RRCP STATUS MSG: RRCP_CONG_BEGIN: possible congestion sets in From Port 50100 <END> <hk5p6.1.ads: Notice: Wed Oct 28 00:55:56 2020> Resumed requests that were suspended due to transport congestion. <END> <hk5p6.1.ads.rrcpTransport.0.sinkSide.rrcp.transmissionBus: Warning: Wed Oct 28 00:55:56 2020> RRCP STATUS MSG: RRCP_CONG_END: congestion ends From Port 50100 <END>
Best Answer
-
I have discussed this with the case owner, and it looks like the problem is that your application found multiple orders rejected due to pre-subscription failure. Since you are RDC named user, we have created a separate API support case# 09382403 to investigate the application or API side issue. API consultant will contact you shortly.
Next time if you wish to open an API support case, you can go to the RFA Java page
And then click the Contact Premium Support to open a new API ticket.
Sorry for this inconvenience.
0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 684 Datastream
- 1.4K DSS
- 615 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 251 ETA
- 556 WebSocket API
- 38 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 650 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 193 TREP Infrastructure
- 228 TRKD
- 917 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 90 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛