Can all users of a group view the cases created by the API?

I assume a user in the same group as an API user will be able to view all the cases created within the group, yes?

Best Answer

  • brian.bourgault
    Answer ✓

    Hi @John Williams

    Yes, for example in the World-Check-One App I can view cases that are modified and/or assigned by user(s) in my group. In "Case Management" you can select "Assignee" and "Modified By" to filter the user cases you want to see.

    Let me know if you have any more World-Check-One questions.